Backcountry(Climbing/Hiking/Camping/Trekking), Any Other Outdoors
Q: Which Shipping options are available?
A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options, please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-10 working days to reach you within Standard Shipping, and around 4-6 working days within Expedited Shipping.
Shipping time does not include 1-2 days processing times required to process your order from the date your order is placed.
Snowverb ensures that your items are delivered to the shipping address provided at checkout. However, once your local courier service marks the package as delivered, we are not responsible for any loss or theft. Please make sure your delivery location is safe and secure.
Please ensure that you collect your package promptly once it arrives at the local Post Office/Collection Point. Any return or disposal of the package due to failure to collect for personal reasons falls outside our area of responsibility
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.snowverb.com, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Snowverb reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion (40%–70%) products, as well as products purchased with discount codes of 40% or more, are final and cannot be returned or exchanged. Orders placed using a gift card cannot be exchanged but can be returned. The actual refund amount is the payment amount.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed, the item that has been exchanged once can not be returned or exchanged again.
Defective Items
If an item is received damaged or defective, please contact customer service immediately. No later than two business days.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
These are really nice pants! They are not that bulky but enough that they’re not light on you. They were long enough for me and didn’t let cold air up. I didn’t use the pockets for my trip. They were comfortable and easy to move around in
M
Marissa
Warm, comfy and perfect for the slopes
These snowboard pants are just what I was looking for. They’re warm but not too bulky, super comfy to move in, and keep me dry all day on the mountain. The fit’s spot on—roomy enough for layers, but not too loose. I really like all the pockets and the adjustable waist—it makes them practical and easy to adjust. They feel really durable, so I’m sure they’ll last for many seasons.
K
Kaitlyn
Comfy and warm!!
Couldn’t have found better snow boarding pants. Kept me warm in-11 degree weather. Comfortable and exactly what I was looking for.
N
Nobu N.
Best bang for your buck
I'm genuinely impressed with the quality of these pants, my only gripe is that they don't have belt loops. Otherwise, excellent ventilation and water proofing. I'm 5'7 125lbs and got size small, the perfect size for my liking
C
Coogler
Great waterproofing and style
Look great and feel great! My last pair of snow pants would always get a giant wet spot on the rear by the end of the day and this pair of snow pants did NOT have that! I was sitting in the snow quite a bit too, so I think the waterproofing really holds up! I love how big the pockets are, made it comfortable to actually use them snowboarding. I love the extra piece of fabric around the belly to help keep snow out. Super comfortable, but pretty thin. It kept me dry under, but I think if it was a colder snow day (it was 43'F), then I would've needed a good thermal base layer (I just wore leggings under).
