A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options, please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-10 working days to reach you within Standard Shipping, and around 4-6 working days within Expedited Shipping.
Shipping time does not include 1-2 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.snowverb.com, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Snowverb reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-60%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed, the item that has been exchanged once can not be returned or exchanged again.
Defective Items
If an item is received damaged or defective, please contact customer service immediately. No later than two business days.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
Right leg had a string in between the lining and the outer fabric that was so tight
These are great, sized well. Comfy for snowpants, easy on and off. Warm and dry.
L
Lindy F.
Easy on and off, durable, warm.
I ordered these as a medium short. I am 5’4” with longer legs than torso…and I am not curvy, thicker waist to hip ratio. They fit beautifully!!! Unfortunately, the quality issue was the gaitor was sewn into the the side zipper which no doubt was accidental. So i ordered a replacement. I hope they arrive on time. Well…: SO VERY happy… got them asap and fit perfectly!!! Thank you.
A
Ashley A.
Love but not baby pink
T
Tatiana K.
Love these pants
Only negative is they put a sticker on the outside of the pants that didn’t come off easily and left a ton of residue. Not a biggie but annoying. But docking the rating as it’ll wash out.
Went skiing in 30 degree snow and wind. Nice pockets and solid fit. I wear a 6-8 jeans and usually a medium. I bought a large to wear leggings under and they were slightly big but happy with the decision to size up a little. Great price. Great pants.
C
Charles S.
Great pants for skiing!
The pink is darker and it’s not baby pink it’s more of a darker pink but they are still cute and comfy! I really liked them because usually I would not trust Amazon for pants but these fit so well and not as tight as I thought and the bottom have a little slit open but it closes it’s also not a zipper
