We aim to satisfy and treat each of our customers equally. For sales or service inquiries, please contact our customer service team if you have any questions.
The customer service department is here to help you with inquiries regarding your current processing orders and items you have already received. Please note that all inquiries are handled thoroughly, no request is left unanswered, we try to answer each request within one working day.
Please email us at email@example.com and we will reply to your letter in 48 hours (To resolve your order more quickly, please attended your order number when contacting us).
If you do not receive an email from us for more than 3 days, there are 2 possibilities.
1.Our email system did not receive your email, please send us an email again.
2.We replied but you didn't get it, please check your email spam box.
Contact us via Instagram @Snowverb to get faster response. We will reply within 24 hours. The average response time is 5 hours.