Backcountry(Climbing/Hiking/Camping/Trekking), Any Other Outdoors
Q: Which Shipping options are available?
A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options, please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-10 working days to reach you within Standard Shipping, and around 4-6 working days within Expedited Shipping.
Shipping time does not include 1-2 days processing times required to process your order from the date your order is placed.
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.snowverb.com, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Snowverb reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-60%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed, the item that has been exchanged once can not be returned or exchanged again.
Defective Items
If an item is received damaged or defective, please contact customer service immediately. No later than two business days.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
I love that these fit perfectly over jeans or sweats. I bought a small petite. I am 5'5 and 120 lbs. They are a little long but as long as I wear a shoe with a slight heal or sole, no issue. They keep me very warm.
M
Michelle A.
Comfortable
These a great snow pants. I love that they cover my boots without pulling them off my waist.
C
Colin M.
Short and Fat - These Fit!
I am a size 18-20 and 5'1"ish with an hourglass figure. I have a terrible time finding pants that fit, if they fit my wide butt and hips, they are way too long, if they are short enough and fit my wide butt and hips, they gap at my (proportionally) tiny waist.
These are great! The waist is adjustable, the legs are short enough (with snow boots), and it has room for my wide load.
I have worn them to shovel multiple deep snows, one in negative temps, and they are warm and comfortable.
My only complaint is the way the pants close, it's one of those side facing slides that fit into a small metal square (hopefully that makes sense) and it can be hard to get it to snag. I fear that if these pants fail, it will be that snap.
H
HongYan C.
Runs a little big
Nice quality
D
Diane N.
Runs a bit small....
These pants are good for snow/cold. They are warm but they run very small. My daughter wears a small normally and could not get the small past her hips! Had to buy the medium which fit her but on the snug side.
