A: We offer Standard and Expedited shipping worldwide. For wholesale container shipping we don't feature expedited options, please contact us for more shipping information. We have great wholesale rates for our partners.
Q: How long is the delivery time?
A: It normally takes around 6-10 working days to reach you within Standard Shipping, and around 4-6 working days within Expedited Shipping.
Shipping time does not include 1-2 days processing times required to process your order from the date your order is placed.
Snowverb ensures that your items are delivered to the shipping address provided at checkout. However, once your local courier service marks the package as delivered, we are not responsible for any loss or theft. Please make sure your delivery location is safe and secure.
Please ensure that you collect your package promptly once it arrives at the local Post Office/Collection Point. Any return or disposal of the package due to failure to collect for personal reasons falls outside our area of responsibility
Q: Can I change the delivery address after the order was placed?
A: Yes please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.
Return Policy
If you would like to return or exchange an item purchased on www.snowverb.com, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Snowverb reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion (40%–70%) products, as well as products purchased with discount codes of 40% or more, are final and cannot be returned or exchanged. Orders placed using a gift card cannot be exchanged but can be returned. The actual refund amount is the payment amount.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge. A maximum of one exchange per item will be allowed, the item that has been exchanged once can not be returned or exchanged again.
Defective Items
If an item is received damaged or defective, please contact customer service immediately. No later than two business days.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
First of all this snowboard pant went way past my expectations, they are really good quality pants the fit is baggy room for bending over to put bindings on, and super cute, super comfortable on. i got the royal blue really great color, I bought the small I’m 5’1-117 lbs
R
Roy
BEST SNOWBOARD PANTS EVER
I don’t typically write reviews however I’m loving these pants so much I felt like I had to. They are lightweight, perfectly baggy, comfy, and you feel steezy wearing them. I’m 6 foot and got a large which seems to be a great fit but I still need to wear a belt which is fine. I highly recommend them if you’re going for that baggy look.
G
Genovese
Super baggy and unique
These pants are really unique. They are as baggy as they appear in the photos. The powder skirt helps make them fit a bit better at the waist and keep the snow out. The sizing is true to the measurements. These will be a good present for the younger skier or boarder in your life.
M
Metellus
got these for my daughter
These came in just before we got snow & my daughter wore them to play in the snow. She likes the baggy pant legs & that they have the elastic pant leg on the inside. They are very warm & di great in the wet snow. They are very stylish. Will be great for skiing.
C
CERVANTES
HOT & STYLISH
I LOVE THESE. Perfect loose fit, this style is really in right now on the slopes. Warm, comfy, waterproof, just like any other expensive snow brands gear. I definitely recommend getting these.
