A: Vi tilbyder standard- og ekspresforsendelse i hele verden. Ved forsendelse af containere med engrosvarer tilbyder vi ikke ekspresmuligheder, kontakt os for at få flere oplysninger om forsendelse. Vi tilbyder vores partnere gode engrospriser.
Q: Hvor lang er leveringstiden?
A: Det tager normalt omkring 6-10 arbejdsdage at modtage din ordre med standardforsendelse, og omkring 4-6 arbejdsdage med ekspresforsendelse.
Forsendelsestiden omfatter ikke de 1-2 dages behandlingstid, der kræves for at behandle din ordre fra den dato, hvor du afgiver den.
Snowverb sørger for, at dine varer leveres til den leveringsadresse, du har angivet ved betaling. Når dit lokale kurérfirma har markeret pakken som leveret, er vi dog ikke ansvarlige for eventuelt tab eller tyveri. Sørg for, at leveringsstedet er sikkert.
Sørg for at hente din pakke hurtigst muligt, når den ankommer til det lokale posthus/afhentningssted. Hvis pakken returneres eller bortskaffes, fordi den ikke afhentes af personlige årsager, ligger det uden for vores ansvarsområde
Q: Kan jeg ændre leveringsadressen, efter at ordren er afgivet?
A: Ja, kontakt venligst vores kundeservice, men bemærk, at vi ikke kan ændre leveringsadressen, efter at forsendelsen allerede er blevet behandlet.
Returpolitik
Hvis du ønsker at returnere eller ombytte en vare købt på www.snowverb.com, skal du sende os din anmodning inden for 14 dage efter leveringsdatoen, op til 20 dage i ferieperioder, såsom nationale helligdage.(For eksempel: En ordre leveret i ugen før jul.)
Vigtigt:
For at være berettiget til returnering/ombytning, skal varerne returneres i ny og ubrugt stand med al original emballage og alle mærker påsat.
Oprindelige fragtomkostninger refunderes ikke.
Ved returnering eller ombytning af varer,er kunderne ansvarlige for omkostningerne til retur- eller ombytningsfragt.
Snowverb forbeholder sig retten til at afvise returneringer, der ikke opfylder kravene i vores returpolitik, eller som returneres uden skriftlig godkendelse.
Eventuelle kampagnegaver, du har modtaget, skal inkluderes i de returnerede varer,ellers,fratrækkes kampagnegavernes udsalgspris fra refunderingen.
Kontakt os på service@snowverb.com, hvis du har spørgsmål om din returnering.
Klik venligsther for at anmode om en returnering/ombytning.
Returneringer:
Hvis du returnerer dine varer, skal du sørge for at sende de varer, du returnerer, tilbage inden for 7 dage efter godkendelse af anmodningen.
Vi tilbyder refundering ved returnering, alle returneringer refunderes til din oprindelige betalingsmetode inden for 1-3 hverdage, når vi har modtaget og inspiceret din returnering.
Alle køb af produkter på store kampagner (40%–80%) samt produkter købt med rabatkoder på 40% eller mere er endelige og kan ikke returneres eller ombyttes. Ordrer afgivet med et gavekort kan ikke ombyttes, men kan returneres. Refusionsbeløbet svarer til det betalte beløb.
For at prioritere vores kunders sundhed og velvære er strenge hygiejnestandarder et must. Basislag, der klassificeres som intimt tøj, kan ikke videresælges eller lægges på lager igen af hensyn til alles sikkerhed og komfort.
Ombytninger:
Hvis du ombytter dine varer, skal du sørge for at sende de varer, du returnerer, tilbageinden for 7 dage efter godkendelsen af anmodningen.
Vi kan ombytte varer til samme model i en anden størrelse eller farve. Hvis du ønsker en anden model, skal du returnere dine oprindelige varer og afgive en ny ordre separat online.
Ombytninger behandles først, når de returnerede varer er modtaget, og afhænger af lagerbeholdningen. Ombyttede varer sendes gratis.
Der tillades højst én ombytning pr. vare. En vare, der allerede er blevet ombyttet én gang, kan ikke returneres eller ombyttes igen.
Defekte varer
Hvis du modtager en vare, der er beskadiget eller defekt, skal du straks kontakte kundeservice. Senest inden for to arbejdsdage.
Returneret til afsender / Afviste pakker
Ordrer, der afvises eller anses for at være uleverbare, returneres til vores lager, og den oprindelige forsendelsesomkostning fratrækkes refusionen.
I moved house and couldn’t find any of my ski clothes last minute before a ski day to big bear. None of the California sports stores had any womens ski jackets in my size. Amazon and this coat to the rescue! I didn’t want to spend too much as I already have one somewhere. I ordered several to try out, and this was the only one out of all I found that I liked. Really glad I found it. Not perfect but pretty high up on pros that matter vs any cons - overall loved it. 👍
Pros:
- Waterproof
- Windproof
- VERY warm, fleecy inside lining, in fact for here in California it was almost too warm! I ended up only wearing a thin althetic top base layer underneath and was still a little warm. Would definitely hold up in real cold!!!
- Loads of pockets including a handy front pocket for your ski pass that’s right at scan level for the ski lifts as you go through the auto barriers here and inside pockets to keep valuables safe as well as outside side pockets. You can spread everything out more than when you only have a couple.
- snow skirt, many of the other inexpensive coats I found did not have that this was the only one I could find that I liked in a lower price range that had that included. Definite plus! Though read cons below as it was a bit tighter for the size of the coat.
- roomy for the size it is, other than the snow skirt, easy to layer up if needed (I didn’t need to here)
- really pretty colour and design, I got the multicoloured mountain triangles and it was easy for my friend to spot me and follow me down the mountain
- warm windbreaker around neck and hood, which is I believe detachable. There’s a trick to getting the hood button together behind your head do the flaps don’t get in your way when you’re not wearing the hood up (or on slopes with a ski helmet)
Cons
- no zippered air vents, which would have helped keep me cool on a warm day in the mountain when it’s such a warm and fleecy coat - I was in minimum layers and really missed the vents I used to have on the coat I lost. That said none of the coats in this price range had vents and for the price I paid you’re not going to get everything! Just bear in mind this is a very warm coat which is better for colder than warmer end of season California ski climates! Layer lower accordingly if in a warmer place. In a colder place won’t matter as much but still always a good option to have vents if doing something physically active like skiing even then. So this was my biggest downside.
- the size (medium) was pretty bulky to allow me to layer more if needed (I didn’t need) yet the snow skirt was a lot tighter than expected for the coat size, and also a little high up. I noted one reviewer saying they couldn’t do it up. Tip: undo your bulky ski trousers (in usa ski pants) and put the snow skirt buttoned up over just your under layer under your ski trousers (pants) and then pull them up over the top. It’s a little high and up close to the top and not sure it would fit over multiple under layers but that seemed to work quite well for me.
- arrived squished up and crumpled and even after a day in the slopes the crinkles haven’t come out, but that’s a minor grumble .
Overall 4 out of 5, only reason not a 5 was because of there being no vents and the snow skirt was a little tight for the size of the jacket but I still loved it and fit this price it was a steal and I’m really glad I got it! Thank you!
C
Christi C.
Fits small
I’m 5’3” 135lbs. I usually wear size 8/M. I bought a medium.
The jacket was almost too small. There’s a cummerbund like waistband that I could not fasten - it was too tight. There’s also an inner wrist cuff with thumb holes that I could not wear because they were too short. The thumb holes did not come down enough to Belew comfortable.
The jacket was very warm though. I wore it to Norway in February and was never cold.
g
gordon y.
Love this Jacket!
From my wife...Im 55 yrs old, 5'5", and weight 175 lbs.
Purchased size large in Pale Blue, which is my regular size.
Bought this coat to go snow skiing. It fits perfectly and looks great! Very happy with purchase.
B
Bailey H.
Warmest, most comfortable coat ever owned
So comfortable. Very warm! Live in ND where we have sub zero Temps and major winds. HIGHLY RECCOMEND THIS COAT!!!
J
Jana M.
This is a great coat, it would have been better if it was made in The USA.
We have had some very cold this winter and when I went out in it it was great.
